Privacy Policy

Information we collect

• When you call: your phone number, the time and length of the call, and what you tell us (such as your ZIP code and the type of damage). Calls may be recorded for quality and training by us or our call routing provider. If so, you will hear a notice at the start of the call.
• When you browse: standard technical information such as your browser type, device, pages visited and approximate location, collected through server logs and, if enabled, privacy-friendly analytics.

How we use and share information

We use call information to connect you with an independent restoration company that serves your area. That means your phone number and the details you share are passed to the call routing provider and to the restoration company that takes your call, so it can help you.

We do not sell personal information for others’ marketing. We may disclose information if required by law or to protect our rights.

Your choices

• You can choose not to call or not to share details.
• To ask about information associated with your phone number, contact us using the number on our contact page.

Cookies

This site does not use advertising cookies. If analytics are enabled, they are used only to understand how the site is used in aggregate.

Changes

We may update this policy. The date at the top shows when it was last changed.