Contact
Contact Us
For water damage happening now, call (800) 000-0000. Calls are answered 24 hours a day, 7 days a week, including holidays.
Emergency help
Call (800) 000-0000 and you will be connected with an independent restoration company that serves your area. Have your ZIP code ready and, if you can, a description of where the water is coming from.
Before you call
- Shut off the main water valve if water is still running.
- Stay out of standing water near outlets or appliances.
- Take photos and video of the damage.
See what to do in the first 24 hours for the full checklist.
Other questions
For non-urgent questions about this website, call the number above and ask for website support.
If you have a concern about a restoration company’s work, please contact that company directly. You can also contact your county consumer affairs office: Nassau County Office of Consumer Affairs, Suffolk County Department of Labor, Licensing and Consumer Affairs, Westchester County Department of Consumer Protection, or Putnam County Department of Consumer Affairs. In New York City, contact the Department of Consumer and Worker Protection. Anywhere in the state, you can file a complaint with the New York Attorney General’s Bureau of Consumer Frauds and Protection.
Water damage happening now?
Call (800) 000-0000, any time.