Village in the Town of Highlands · Orange County
Water Damage Restoration in Highland Falls, NY
Highland Falls is a small village in the Town of Highlands, right outside the gates of the U.S. Military Academy at West Point, in the steep Hudson Highlands. It was known as Buttermilk Falls until the early 1900s. This page also covers neighboring Fort Montgomery, a hamlet near the Bear Mountain Bridge.
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Water damage in Highland Falls? Here is what happens next.
- 1Call and share your Highland Falls address or ZIP code.
- 2You are connected with a restoration company that serves your area.
- 3They confirm arrival and talk you through stopping the water.
- 4On site, they inspect, measure moisture and give their own estimate.
Water damage risks in Highland Falls
The July 2023 flash flood
On July 9, 2023, storms dropped about 8 inches of rain on the area in a few hours. Brooks became torrents, roads into Highland Falls, Fort Montgomery and West Point washed out, and homes and businesses flooded. A woman in Fort Montgomery was killed when floodwater swept her away. Many residents spent more than a year recovering.
Steep slopes and brooks
In the Highlands, water collects fast on steep, rocky hillsides and funnels into small brooks that run through the village toward the Hudson. Homes near those brooks and at the bottom of slopes are most at risk in intense storms.
Older homes
Many houses here are older, with stone or block foundations that let water through and plumbing that freezes in hard winters.
Water damage in Highland Falls right now? Do this first
Shut off the water
On city, village or town water, the main valve is usually where the line enters the basement, next to the meter, and your water department can shut the curb valve. Many homes outside the villages have private wells: turn off the well pump at its breaker, then close the valve after the pressure tank.
Stay safe around electricity
Do not walk through water near outlets, appliances or the panel. Turn off power at the breaker only from a dry spot.
If drains are backing up
Cities and villages such as Newburgh are sewered, while many homes in the surrounding towns use septic systems. For a sewer backup, stop using water and call a plumber and your municipality. On septic, stop using water and call a septic service company to pump and inspect the system.
Document, then call
Photograph everything before cleanup, then call (800) 000-0000 to reach a restoration company that serves Highland Falls.
Water damage services in Highland Falls
Restoration teams serving Highland Falls handle the full range of residential and commercial water damage:
- Water extraction & drying: Standing water pumped out, wet materials measured and the structure dried to a verified, documented standard.
- Burst & frozen pipes: Frozen or failed pipes, supply lines and water heaters: shut-off help, extraction, drying and repair.
- Basement flooding: Flooded basements from storms, groundwater, failed sump pumps and backups: pump-out, cleanup and drying.
- Sewage backup cleanup: Sewer, toilet and cesspool backups cleaned, disinfected and dried with contaminated materials removed safely.
- Flood & storm damage: Coastal flooding, flash floods, nor’easters and hurricanes: water removal, mucking out, drying and claim documentation.
- Ceiling & apartment leaks: Leaks from the unit above, roof leaks and stained or sagging ceilings in houses, apartments, condos and co-ops.
- Commercial water damage: Offices, retail, restaurants and multifamily buildings: fast response to limit downtime and protect tenants.
Areas served in and around Highland Falls
Calls are accepted from every part of Highland Falls, including Fort Montgomery, Fort Montgomery, Main Street and the Buttermilk Falls area.
ZIP codes: 10928, 10922.
Also nearby: West Point and Mountainville. See the full list on our Orange County page.
Choosing a restoration company in Highland Falls
- Orange County has no countywide home improvement license, so ask for proof of liability and workers’ compensation insurance. New York law requires a written contract for home improvement work over $500.
- Ask for a written work authorization before emergency work and a written estimate before repairs.
- Ask for daily moisture readings. They show the structure is dry and support your insurance claim.
- For mold larger than 10 square feet, New York requires a licensed mold assessor and a separate licensed remediation company.
- For insurance questions, see our New York claim guide.
Common questions
Water damage in Highland Falls: common questions
Is flash flood damage covered by homeowners insurance?
No. Water flowing in from outside, including brook overflows and surface runoff, is flood damage, covered only by a flood policy. Homes outside high-risk zones can usually buy flood insurance at lower rates. NFIP policies usually take 30 days to start.
Do you serve Fort Montgomery and Cornwall?
Yes. Calls are accepted from Highland Falls (10928), Fort Montgomery (10922) and nearby Cornwall, Cornwall-on-Hudson and Mountainville.
What does water damage restoration cost in Highland Falls?
It depends on how much is wet, the type of water and what has to be removed. As a rough guide for the New York area, a small clean-water leak often runs $1,000 to $3,500, and a finished basement $4,000 to $12,000, before repairs. The restoration company gives you its own estimate after inspecting. See our cost guide.
Do you cover all of Highland Falls?
Yes. Calls are accepted from all of Highland Falls and Fort Montgomery, ZIP codes 10928 and 10922. Call (800) 000-0000 and the restoration company that answers will confirm when it can reach your address.
Nearby
Water damage help near Highland Falls
Water damage in Highland Falls? Call now.
(800) 000-0000 · answered 24 hours a day, 7 days a week.